All Services

Request a New Referral

You can give our team specific details about who you would like to see and why. Our team may be able to do the referral without any additional information.

They may request further information, including potentially booking you for a telephone or face to face appointment if this is needed.

Self-Referrals

Minor Illnesses – Pharmacy First:

Find a pharmacy at https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy.

Most pharmacies are now able to provide assessment and treatment for 7 common minor conditions. The conditions treated are:

  • Ear infections (people aged 1-17 years)
  • Impetigo (aged 1 year and over)
  • Infected insect bites (aged 1 year and over)
  • Shingles (aged 18 years and over)
  • Sinusitis (aged 12 years and over)
  • Sore throat (aged 5 years and over)
  • Uncomplicated urinary tract infections (women aged 16-64 years)

You can attend the pharmacy without speaking with us. They will be able to see you and start treatment if this is appropriate.

Minor Injuries:

Mental Health:

Musculoskeletal:

Pregnancy:

Carers:

Weight Management:

Drug and Alcohol Support:

Smoking Cessation:

Sexual health:

Get Test Results

Getting your test results

Once a doctor has reviewed your test results, you can access them:

  • in your NHS account (through the NHS website or NHS App)
  • by calling the surgery on 020 7627 7100 after 10.30am. Please note test results are confidential and will only be given to the patient, unless previously agreed with the patient’s consent.

Questions about your results

If you would like to discuss your test results in more detail, please fill in our online request form. We will book an appointment with the person who requested the tests wherever possible.

Sick (fit) note for Work

If you’ve been off sick for more than 7 days

To request a sick note:

If you’ve been off sick for less than 7 days

  • You do not need a doctors’ sick note (‘fit note’).
  • You should fill in a ‘self-certification’ form yourself when you return to work.

Find out more about sick notes on the NHS website.

Pregnancy, Pregnancy Loss, Care After Giving Birth

The times when you are trying to become pregnant, have lost a pregnancy, are pregnant or have recently given birth are incredibly important and can be overwhelming or and very difficult. We want to support people in these times, please do contact us if you have any particular concerns.

Trying to Conceive

https://www.nhs.uk/pregnancy/trying-for-a-baby/trying-to-get-pregnant/ has up to date information about trying to conceive and when to contact us at the practice.

Care During Pregnancy

https://www.nhs.uk/pregnancy/finding-out/ has up to date information regarding what important information when you first find out that you are pregnant and what you should do.

Information about the care you can expect to receive during pregnancy can be found at https://www.nhs.uk/pregnancy/your-pregnancy-care/your-antenatal-care/. The best way to book your pregnancy care appointments is directly with the hospital where you would like your midwives to be based.

Our nearest hospitals are:

  • St George’s Hospital, Blackshaw Rd, London SW17 0QT

Refer yourself at: https://www.stgeorges.nhs.uk/pregnancy-referral-form/

  • Chelsea and Westminster Hospital, 369 Fulham Rd, London SW10 9NH.

Refer yourself at: https://www.chelwest.nhs.uk/services/maternity/self-refer-online/maternity-self-referral

  • Guy’s and St Thomas’ NHS Foundation Trust.

St Thomas’ Hospital, Westminster Bridge Rd, London SE1 7EH

Great Maze Pond, London SE1 9RT

Refer yourself at: https://www.guysandstthomas.nhs.uk/our-services/maternity-care-during-pregnancy/antenatal-appointments

Most of your care will be given by the midwife teams at the hospitals.

Pregnancy Loss, Miscarriage and Stillbirth

Pregnancy loss is sadly very common and is never easy. People will often feel sad, and potentially shocked, guilty or angry. It is common to feel tired, lose appetite and have trouble sleeping. We want to support you, please do contact us to book an appointment to access support through our Practice.

Pregnancy during the first 23 weeks of pregnancy is called a miscarriage. You can find more information about this at https://www.nhs.uk/conditions/miscarriage/.

The Miscarriage Association is the largest UK charity supporting people who have experienced miscarriage. Their website has lots of useful information and advice and tells you how to access the support they offer. https://www.miscarriageassociation.org.uk/

Pregnancy loss after 23 weeks of pregnancy is called stillbirth. You can find more information about this at https://www.nhs.uk/conditions/stillbirth/.

Sands is the largest UK charity supporting people affected by stillbirth or the death of a baby. Their website has lots of information and tells you how to access the support they offer. https://www.sands.org.uk/.

Care After Giving Birth

You will be supported by midwives and health visitors after birth.

There is also lots of good information:

In addition, we carry out the following checks:

https://www.nhs.uk/conditions/baby/babys-development/height-weight-and-reviews/baby-reviews

https://www.nhs.uk/vaccinations

Family Planning and Contraception and Sexual Health

Our doctors and nurses provide a full range of contraceptive services, including coil fitting, depot injections and implants. We offer a symptom based sexual health service for both men and women.

We can test for sexually transmitted diseases in surgery using simple non-invasive tests. We are part of the national chlamydia screening programme for 16 to 24 year olds.

We are currently not commissioned to do routine sexual health screens. You will need to go to local Sexual Health clinics for these.

Oral Contraception

The most popular form of contraception is still the pill. We like to check all new patients to whom we prescribe the pill, taking a full history and measuring blood pressure.

We take the opportunity to do a cervical smear and chlamydia test as appropriate. We follow up after three or six months. If the pill is well tolerated, we only need to check you every year.

Condoms

We cannot prescribe condoms on the NHS. You can buy them from chemists or obtain them free from family planning clinics.

Coil Fitting

We are fitting more and more intra-uterine devices these days, especially Mirena and Kyleena, the progesterone-releasing coils. Please make an appointment to discuss the coil.

If you decide to have one fitted, you will need a coil fitting appointment with Dr Lucas and a nurse, at the appropriate time in your cycle. Please remember to take a painkiller before you come for the fitting, as the procedure can be uncomfortable and give some period like cramps afterwards.

Cap Fitting

We can fit you with a contraceptive diaphragm, or ‘cap’, and teach you how to use it. Nuva ring and Evra. We can also offer the new vaginal ring which is the equivalent of the combined pill and the contraceptive patch if other methods don’t suit.

Injectable Contraception

We offer three monthly progesterone injections, which provide very reliable contraception. They are particularly suitable for people with high blood pressure, people who are likely to forget the pill, and people who don’t want a coil.

Contraceptive Implant

Dr Lucas and Dr Carter offer Nexplanon progesterone implants, which provide very reliable contraception. They are particularly suitable for people with high blood pressure, people who are likely to forget the pill, and people who don’t want a coil. They last 3 years.

Long Term Condition Reviews

If you have had an invite to book in for your annual review appointments, please call the surgery or come to the practice to arrange these. When you do so, please let the member of staff you are speaking with know that this is the reason you are calling or have come in.

This will allow us to make sure the right appointments are booked for you and hopefully save you having to come back more than is needed.

You will be invited for annual review appointments if you have one or more of the following conditions:

  • Asthma
  • Atrial Fibrillation
  • Bipolar Disorder
  • Chronic Obstructive Airways Disease (COPD)
  • Dementia
  • Diabetes
  • Heart Failure
  • Hypertension (High Blood Pressure)
  • Ischaemic Heart Disease
  • Learning Disability
  • Previous stroke or mini-stroke (also known as a transient ischaemic attack, TIA)
  • Psychotic illness
  • Rheumatoid Arthritis
  • Schizophrenia

We will usually invite you for a review around the month of your birthday. Please do contact the practice if you would like to be invited at another time of the year. We are aware that we are a bit out of schedule following COVID, so please bear with us as we try to catch up even if that means your review comes a little earlier or later than expected this year.

Some people will need an initial appointment with one of Health Care Assistants or Nurses, for example to take blood tests or check your weight. You will then be booked in for a review appointment at least 1 week later with one of our team to go through these results and discuss how you are getting on. If you do not need any initial monitoring checks, you will be booked directly in with one of our team to discuss your chronic condition.

If you have asthma or COPD we may send you a questionnaire via SMS or email for you to complete prior to your appointment.

If you have other medical issues that you wish to discuss that are not related to your long term health conditions, it may be best to book a further follow up appointment as the review appointment is set up to review your long term health conditions.

Counselling and Mental Health Support

Mental health is incredibly important. If you have any concerns about your mental health or someone else’s mental health, the MIND website and the NHS: Mental health offer lots of useful information.

If this does not answer your concern or you feel that it would be an appropriate next step, please book an appointment with one of our doctors.

If it is an urgent issue, you can request an urgent appointment when we are open. Alternatively, call 111 if we are shut. We are not able to respond as quickly as emergency services, and so if you are concerned that it is an emergency, call 999.

Our doctors, nurses or other healthcare professionals are trained to support people with mental health issues. We work closely with services from charities, Talk Wandsworth and our local specialist mental health teams to support our patients. We also have a member of Wandsworth Community Drug and Alcohol Service who attends the practice weekly to support any of our patients who would like help with regard to their use of alcohol or recreational drugs.

Health and Wellbeing Coaching

What is Health and Wellbeing Coaching?

Health and Wellbeing Coaching is a service that empowers you to take control of your health and wellbeing. It supports people to change behaviours and lead healthier lifestyles.

Who is Health and Wellbeing Coaching for?

Health and wellbeing coaching is here to support people to make lifestyle changes. You may benefit from seeing a health and wellbeing coach if you:

  • Would like to make changes in areas such as diet, physical activity, exercise, sleep or stress
  • Would like support with a long-term health condition, whether that be new or existing

What will the sessions involve?

Your health and wellbeing coach will offer up to 6 sessions which can take place in your GP practice or over the phone. Your coach will work with you to understand what your health and wellbeing goals are and together you can decide which areas you would like to discuss.

Over the course of the sessions with your coach you will explore why you would like to change your behaviours. You will discuss what matters to you most and discover how you would like to achieve your goals based on your lifestyle and values.

Young Persons’ Health (Battersea Youth Clinic)

Book an Appointment with our Youth Link Worker

Welcome to the Battersea youth clinic. The aim of the clinic is to offer a safe space for the young people of Battersea to access healthcare services and other local support. Whether it be advice on mental health, contraception, medicines, a sports injury or something more serious. We know having an appointment with a GP can be daunting and we want to help with this. A youth link worker will be part of the service, to support you through the process.

Telephone, video or face to face appointments will be available. Patients will need to be registered with one of the 5 practices in Battersea but this is very easy and can be done online via one of the links.

The clinic offers a wider service linking young people with other organisations that can help with issues like loneliness, emotional wellbeing, bullying, family problems, crime etc. E.g. putting you in touch with sports clubs, youth clubs, mentoring, mediators, counselling, careers advice etc.

Confidentiality: We are here to listen not to tell.

  • You can be sure that anything you discuss with any member of this practice – family doctor, nurse or receptionist – will stay confidential.
  • Even if you are under 16 nothing will be said to anyone – including parents, other family members, care workers or tutors – without your permission.
  • The only reason why we might have to consider passing on confidential information without your permission, would be to protect you or someone else from serious harm. We would always try to discuss this with you first.
  • If you are being treated elsewhere – for example at a hospital or a young people’s centre – it is best if you allow the doctor or nurse to inform the practice of any treatment you are receiving.
  • If you have any worries about confidentiality, please feel free to ask a member of staff.

If you would like to book an appointment with our Youth Link worker, please use this form to ask our Youth Link worker, Alethea, your question.

Book an Appointment with our Youth Link Worker

About you

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    Chargeable Services

    Please review our list of non-NHS work that we offer at our GP surgery, which attract a fee. This includes certificates, forms, medical examinations and various travel vaccinations.

    List of our fees

    Why does my doctor charge fees?

    When your doctor is asked to give medical information about you in the form of a report, letter or certificate, the request kick starts a series of processes.

    This takes time and is not always straightforward or simple to complete. Some of the information is not available easily and will mean the doctor has to sort and select the right information for the request.

    The doctor also must establish who is funding this work and if it is not part of their NHS work, agree a fee for this.

    Many patients see their doctor as the embodiment of the NHS and all that it provides – free care at the point of delivery. However not all work doctors are asked to do is paid for by the NHS and many GPs are self-employed.

    This means they must cover their time and costs – staff, buildings, heating, lighting, etc – in the same way as any small business. The NHS only pays for NHS work, any work outside of the NHS must be funded by other means and this is why fees are charged.

    Your doctor receives large amounts of request and which is often to do with whether your general health allows you to do something e.g. to work, receive benefits, drive, play sport, attend school, own a house, a firearm or it is for insurance, court or other medico-legal reasons.

    All requests will vary in complexity, volume and consistency ranging from signing a certificate which can take minutes, to an in-depth report with an examination that can take hours.

    When your doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true.

    In order to complete even the simplest of forms, they may have to check your entire medical record (some of which may not be accessible on a computer or on site).

    Carelessness or an inaccurate report can have serious consequences for the doctor with the General Medical Council (the doctors’ regulatory body) or even the Police.

    Your doctor is inundated with work. They have to balance their time with treating the sick, keeping their practice afloat and making sure they are doing all of this safely and within their professional duties as a doctor.

    With certain exceptions written within their contract, doctors do not have to carry out non-NHS work. However, many choose to for the benefit of you and other families they treat.

    Where a doctor chooses to undertake the work, we advise them to inform and always agree a fee in advance of undertaking work.

    Should their volume of work prove to be greater or more complex than expected, the doctor will contact you to discuss how to proceed.

    – Not all documents need a signature by a doctor and can be done by other professionals. Please check the form and accompanying guidance as you may get a quicker response that way.

    – If you have several forms requiring completion, present them all at once and ask your doctor if he or she is prepared to complete them at the same time to speed up the process.

    – Do not expect your GP to process forms overnight. Urgent requests may mean that a doctor has to make special arrangements to process the form quickly, and this will cost more.

    – Don’t book an appointment with your doctor to complete forms without checking with your doctor’s administrative staff as to whether you need to or not.